Reference

Your my11circle privacy in India

Our Privacy Policy explains how we handle account details, KYC checks, cookies and payment records linked with UPI, Paytm, PhonePe and Google Pay.

UPI data handlingCookie choicesKYC recordsSupport requests

Explore lobby Read FAQ

India privacy for UPI accounts

my11circle Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

The Privacy Policy sets out why we collect data, what we keep, how long we retain it and when we share it with payment partners, verification vendors or lawful authorities. We ask only for details needed to create your account, confirm identity, secure access, process wallet

1
activity and respond to your requests. Eligibility and access depend on local law and are available where local law permits. Payment records from UPI, Paytm, PhonePe and Google Pay may be checked for fraud control, reconciliation and lawful reporting. Game activity, including Baccarat, Money Train, Crash
2
X or Bingo sessions, can be linked to your account so we can resolve disputes and keep accurate account records. You may ask to correct, access or delete certain data, subject to retention duties and security checks.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Privacy contacts for India

Privacy questions need a clear route, so we separate data requests from ordinary account help.

Privacy email Use the privacy email listed inside your account area to ask for access, correction, deletion or a copy of data we hold. We reply after matching your request with account ownership checks.

In-app help When you are signed in, open the help area and choose a privacy category. This lets us attach your request to the correct account without asking you to repeat sensitive details.

Grievance contact For unresolved privacy concerns, use the grievance route named in the policy. Share the ticket reference, request date and the data issue so the matter can be traced quickly.

ACCOUNT CARE

How we handle your data

The policy is written around practical account events: opening an account, adding KYC records, using payment rails, contacting support and closing access.

Account data

We collect details such as name, mobile number, email, device data and login records to create and protect your account. Sensitive documents are handled with stricter access controls and audit trails.

Payment records

UPI, Paytm, PhonePe and Google Pay activity may create transaction IDs, timestamps, status codes and bank reference data. We use these records for reconciliation, dispute checks and lawful reporting.

Cookies and analytics

Cookies help keep you signed in, remember language choices and measure page performance. Analytics data is used in grouped form where possible, while essential cookies remain needed for account security.

Security controls

We use encryption in transit, access checks, device signals and session monitoring to reduce account misuse. If we spot unusual activity, we may pause access until ownership is confirmed.

Retention periods

We keep data only for as long as needed for account service, disputes, fraud checks, tax or legal duties. After that, records are deleted, anonymised or separated from active systems.

Your requests

You can ask to access, correct or delete eligible data. Some records may stay where law, payment reconciliation or dispute handling requires retention, and we explain that reason in our reply.

India privacy questions answered

These answers cover common privacy requests for accounts used in India, especially around KYC, payments, cookies and account access. They are meant to help you understand the policy before you open an account or raise a data request. For account-specific action, contact us through the privacy routes shown in your account area.

We collect details needed to set up and protect your account, such as name, mobile number, email, device data and login records. KYC details may be requested when identity checks are required.

UPI, Paytm, PhonePe and Google Pay transactions create records such as reference IDs, status updates and timestamps. We use them to reconcile wallet activity, handle disputes and meet lawful record duties.

Yes, you can request access to eligible data through the privacy contact route. We first confirm account ownership, then share the data that can be provided under applicable law and security rules.

You may ask us to correct account details if they are inaccurate. Some changes may need verification, especially where KYC documents, payment records or withdrawal history are linked to the account.

Cookies help keep sessions active, remember choices and protect account access. Some cookies are essential for security, while analytics cookies help us understand page use without exposing full account details.

We share data with payment partners, verification vendors, hosting services, analytics tools or lawful authorities only where needed. Each sharing route must support account service, security, compliance or a legal request.

You can request deletion of eligible data. Some records may remain for legal duties, fraud checks, payment reconciliation or dispute handling, and we will explain what can be removed and what must stay.

Your my11circle privacy in India

Privacy contacts for India

How we handle your data

Account data

Payment records

Cookies and analytics

Security controls

Retention periods

Your requests

India privacy questions answered

01 What data does my11circle collect when I create an account?

02 Why are payment details part of the Privacy Policy?

03 Can I ask for a copy of my account data?

04 Can I correct my name, email or mobile number?

05 How do cookies work on the site?

06 When can my data be shared with another party?

07 Can I ask for my data to be deleted?

Related Pages