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Terms That Shape Your Account

Our Terms & Conditions explain how your account, wallet, game rounds for Baccarat, Money Train and Football Strike, and UPI, Paytm, PhonePe activity are handled before you join.

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CONTACT ROUTES

Contact Paths for Terms Questions

Terms questions should be raised through channels that let us identify your account and keep a clear record.

Account help form Use the help form after signing in when your question relates to acceptance, wallet status, a settled round, or account restrictions. The form links your request to the account record we need to check.
Email record Write to [email protected] for clause questions that need attachments, payment receipts, or a written trail. Include your registered mobile number and avoid sending full bank details unless we ask.
Chat when shown If chat appears in your account area, use it for quick Terms & Conditions questions such as login acceptance, UPI reference status, or where to find the current version before you continue.
ACCOUNT CARE

How We Maintain Terms Records

We treat Terms & Conditions records as part of account safety, not as a side document. Acceptance logs, payment references, device signals, cookie choices, and support messages help us apply the same…

Acceptance records

When you accept the Terms & Conditions, we record the version, time, account identifier, and device signal. This helps us confirm which clauses applied when a wallet action or game entry happened.

Payment trace handling

UPI, Paytm, and PhonePe references are matched with wallet entries so failed transfers, reversals, and withdrawal checks can be handled under the correct clause without exposing unnecessary bank data.

Cookie choices

Cookies help remember session status, fraud-control signals, and acceptance prompts. You can adjust browser settings, but some account functions may need cookies to confirm that the Terms & Conditions were accepted.

Security checks

We may ask for identity proof, device confirmation, or payment reference data when the Terms & Conditions require verification. These checks help protect your wallet and reduce unauthorised account activity.

Retention windows

Account, payment, and dispute records are kept only for periods tied to legal duties, tax needs, fraud-control checks, and unresolved claims. After that, records are removed or anonymised where allowed.

Change requests

You can ask us to correct account data, provide a copy, or remove data where the law allows. We will explain if a Terms & Conditions duty prevents immediate deletion.

Your Terms Questions Answered Clearly

These questions focus on how the Terms & Conditions affect your account before and after you join. They cover acceptance, eligibility, payment clauses, account data, wallet records, and contact steps. If your issue depends on location, payment status, or identity checks, the answer may change because access depends on local law and is available where local law permits.

Yes. We ask you to read and accept the Terms & Conditions before your account is created. That acceptance links your account to the current clauses on eligibility, wallet use, game entries, security checks, and disputes.

The core contract is written for India, but access and eligibility depend on local law and are available where local law permits. If your location changes, some account actions or game entries may not be available.

Payment clauses explain how deposits, failed transfers, reversals, withdrawal checks, and reference numbers are handled. UPI, Paytm, and PhonePe names appear only to show how those payment records connect to your wallet contract.

Yes. A withdrawal request may be checked against identity, payment source, account activity, and dispute clauses. If we need more proof, we will ask through the account or support channel before completing the request.

We date each version and may ask you to accept updated clauses before continuing. If a change affects account use, wallet handling, or game entry rules, the updated version will apply after the stated point.

Yes. You can request access to account data, corrections, or deletion where the law allows. Some records may remain for legal, tax, fraud-control, or dispute reasons, and we will explain the reason.

Start with the signed-in help form when the issue relates to your account. For documents or payment receipts, email [email protected] with your registered mobile number, relevant dates, and the clause you want checked.

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